Follow by Email

Friday, February 18, 2011

Apple Employee Reveals Overselling Tactics at Stores

Apple Employee Reveals Overselling Tactics at Stores

"The standard answer given when asked for unlocked iPhones is -- "We usually have to tell them that if they unlock their iPhone, it won't work. That it's going to be like a $700 paperweight, and that the antenna will fry itself on T-Mobile. Of course, that's not true, but that's what we tell them."
The worst part of the job the employee says is "when we have to work the Phone Room, which is where calls to the store are answered. The other day, I felt like I was working a suicide hot line. People sometimes call us up and treat us like we're their therapists."

No comments:

Post a Comment